Terms of Service for Private Commissions

Last updated: Thu Jan 05 2023 20:07:29 GMT+0800 (Malaysia Time)

Hello!

Please read these Terms of Service ('Terms', 'Terms of Service') carefully before ordering a private commission (the 'Service') operated by Tofu Leaf ('I').

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

ToS Privat Commissions template by Nadia Axe

• General terms
  Prices are subject to change based on demand, and Tofu Leaf 'I' have the right to reject any order for any reason.
  
  Commissions is currently opened for Malaysians only.
  
  
  
• Payment
  Currency accepted is Ringgit Malaysia (RM) and can be paid through any Malaysian payment service such as TouchNGo E-wallet or bank transfer.
  
  Commissions are paid as such: 
  Base price are paid here in this website;
  Any other additional charges made along the commission process are paid through personal bank transfer (You will be notified of these charges according to your commissions request). 
  
  Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
  
  
  
• Process and Delivery
  The time it takes to finish your commission varies 1 week - 2 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons. 
  
  Once the piece is finished you will receive the full-resolution image. Note that there is no physical product except only when stated.
  
  
• Revisions
  You get 5 rounds of changes on the commissioned piece included in the final payment. A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
  
  If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
  
   If your reference is unclear to start with changes will come at an extra charge.
  
  
  
• Cancellation and Refund Policy
  You are NOT allowed a refund once I start working on the commission. However, full refunds are applicable in these situations: 
  
  - I am unable to start your commission for any reason 
  - You cancel your order before I start production
  
  If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
  
  If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
  
  
  
• Copyright and Usage
  
  

  I, Tofu Leaf (the artist): the right to cancel and refund the order at any time for any reason. I retain all copyrights over the commissioned artwork. I will NOT claim the intellectual property (IP) of the commissioned artwork. I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms. I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

  You (the customer/ commissioner): You may upload the commissioned artwork on any website and social channels. You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services and AI bots, make prints, etc.) You may NOT alter the commissioned artwork without my (the artist's) consent. You retain the rights to the intellectual property (IP). You may NOT use the commissioned artwork for commercial purposes.

  The following is considered copyright infringement: Reproducing (copy pasting, downloads, screenshots) /using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms. Claiming the artwork as your own Altering the artwork without my consent In some cases, the commercial rights to the image may be purchased.

  
  
  
• What do you get?
  Drafts/mockups that you must decide which one I should continue with. This depends on the complexity of the commission, thus there might be fewer or more drafts.
  
  Sketch and/or final sketches that you must accept before I continue the work.
  
  Insight and involvement in color plan, depending on the complexity of the commissioned piece.
  
  Full-resolution file of final drawing. Final file formats are usually PNG and PDF.

Contact Us
If you have any questions about these Terms, please contact me here.